Office Management Course

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Course Overview

The Office Management course will cover a comprehensive range of 9 modules, you’ll have 24/7 online access to the study materials, introductory videos, assessment tests, study resources and tutor support for up to 12 months.

Whether you are looking to brighten up your CV, just starting out in the industry, looking for a career change of just fancy learning something new, this online Office Management course is perfect!

What’s more the course is accredited through CPD Certification Service, so upon completion of the course, you’ll receive an industry recognised CPD Level 3 Certificate that you can showcase to any employers, academic institutions or for your portfolio.

The course will help you to develop your skills, confidence and knowledge of this sector, helping to add real value to your CV and personal development.

Getting started on the Office Management course has never been so easy, just click the Buy Now button above to enrol on the course and receive instant access to your studies.

Course Syllabus

The Office Management course is split into the following modules:

• The Office Manager

~ Introduction
~ The office manager
~ The office manager’s responsibilities
~ Essential office management skills
~ Office manager academic qualifications
~ Office manager salaries and work conditions
~ Office management career prospects

• Personality and Confidence Development

~ Introduction
~ Understanding personality and the factors that shape personality
~ Personality development and its importance
~ Essential office manger personality traits
~ Projecting confidence
~ How to handle the office manager’s job

• Receiving and Interacting with Customers

~ Introduction
~ First impressions say everything about you
~ Leadership as a creative, rather than reactive, thought
~ A company’s first impressions
~ Projecting professionalism
~ What causes customers to leave?
~ Professional customer service
~ Do not say ‘I don’t know’ or ‘no’

• Building Effective Communication Skills

~ Introduction
~ Effective communication
~ Interpersonal communication
~ Effective organisational communication
~ Causes of ineffective interpersonal communication
~ How to improve your communication skills

• The Reception Area and Teamwork

~ Introduction
~ Things to consider at the reception zone
~ Duties of the receptionist or front office personnel
~ The receptionist’s skills and qualifications
~ The receptionist’s career prospects
~ Front office technology
~ Reception as a changing profession
~ A future without receptionists
~ Executive reception work
~ Working as a team

• Designing and Implementing Administrative Systems in an Organisation

~ Introduction
~ Understanding Administrative Systems
~ Administrative Management
~ Administrative Systems of the past
~ Developing administrative strategies
~ Strategic business administration
~ The process is important
~ Developing and implementing records management policies
~ Outsourcing a company’s administrative system
~ The administration system as the pillar of an organisation
~ Steps for implementing a newly developed system
~ Implementing a new/improved administrative system

• Expenditure Recording and Budget Management

~ Introduction
~ The benefits of recording expenses
~ How to maintain expense records
~ The two methods of keeping records
~ Recording expenses
~ Creating a budget for the business
~ Defining a budget
~ How and when to create a budget
~ Budget tabulation
~ How to use the budget

• Maintaining an Organised Office and Supplies

~ Introduction
~ The layout of an office
~ Office layout objectives
~ Why the office layout is important
~ Office layout principles
~ Factors to consider when designing the layout of an office
~ Advantages of a well-designed office layout
~ Common office layouts
~ Merits and demerits of private and open offices
~ Who decides the office layout
~ How to create a perfect layout
~ Maintaining the office
~ Why it is important to maintain the office and office equipment

• Preparing, Managing and Controlling Meetings

~ Introduction
~ The four categories of meetings
~ The importance of having a chairperson
~ Preparing for the meeting
~ The meeting
~ Get feedback to know how the meeting went
~ Hiring staff for a small-sized business
~ How to choose interviewers
~ An effective induction process

• Final test

Accreditation

The Level 3 Award Office Management course has been independently accredited and certified by The CPD Certification Service.

On successful completion of this course learners will be awarded with:

Level 3 CPD Award in Office Management

The certificate will show your grade classification awarded and provide proof of your achievements for you to take to any prospective employers or part of your portfolio of evidence.

The CPD Certification is recognised throughout the UK and World as a prestigious certification for continual professional development.

The certificate will be produced in PDF format, optional hard copies of the certificate will be available for an additional fee of £9.99.

Entry Requirements

To enrol on the Office Management course there is no experience or previous qualifications required. The course is available to all students, of all academic backgrounds.

Learners should have a basic understanding of the English language and literacy skills. Essentially, if you can read the information on this course page, you should be more than fine to start the course.

Assessments

Throughout the Office Management course, students will undergo numerous online assessments to measure how effectively the knowledge is being absorbed.

At the end of each module within the Office Management course, student will take an interactive assessment to assess the knowledge that they have just learnt. This provides a great tracking tool and is useful for reflective learning.

Once all the course modules are complete delegates will take an online final assessment test, which will generate questions contained within the entire course. The final assessment test is fully interactive and will be marked instantaneously, allowing student to know their grade.

If you don’t pass the final assessment first time around, you can take the assessment again as many times as necessary at no extra charge until you pass the course.

Tutor Support

When you are studying a course, it is always useful to know that you have the help and support of tutors that want you to succeed in your studies.

As part of the Office Management course you will receive access to our dedicated tutor support service. The academic tutors will be able to provide you with unlimited online email support to help answer any questions that you may have whilst you are studying the course. Our team want you to achieve the best grade possible for your course.

Course Format

This course is delivered online through eLearning. Learners of the course will receive instant access to our interactive learning portal, which offers 24/7 access to the Office Management course, including all course materials, online assessment tests, study guides, student profiles, academic procedures, student support and much more.

Course Duration

The online Office Management course requires 60 hours to complete the course in full. This is only a guide to the learning hours required and it depends on how quickly an individual can absorb the information. The learning is online so it can be spread out over multiple sessions or done in one session.

Learners will have access to this course for up to 12 months from the date of joining. There is no time limit to complete the course during this period.

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Buy with Confidence

You will be glad to know that you can buy this Office Management course with 100% confidence, because it’s covered by our 14 Day Peace of Mind Guarantee.

If for any reason, you change your mind about the course within 14 days of purchase, so long as you have not accessed the online course, you can claim a full No Questions Asked Refund.

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Course Compatibility

The Office Management course can be studied online across multiple devices and platforms as the course is fully compatible with Desktop PC’s, Mac’s. Laptops, Tablets, Smartphones and Smart TV devices.

Our Office Management course has been designed so it is fully compatible with the latest technology, meaning you can study your online course across many popular devices. We know that an increasing number of people are using the web on the move, so this course is fully functional across tablets and smartphone devices. You will receive the same great course content, just over a 3G, 4G or 5G connection.

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How it Works

To enrol on the Office Management course couldn’t be simpler:

• Click the ‘Buy Now’ button to begin ordering your course! Pay securely using either a Debit/Credit Card or via PayPal.
• Once your order is placed, you’ll receive instant access to your online course(s) and your login details will be sent via email.
• When you receive these course login details, you can start learning straight away. It’s that simple!

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Ready to Enrol

If you are ready to get started on this online Office Management course, simply click the ‘Buy Now’ button where you follow the steps to complete the order. You will need to enter your enrolments details and complete the payment. Once this is done you will receive instant access to your course(s) and you can start learning straight away.