What courses do you need to become a flight attendant?

Flight Attendants at Airport

Becoming a flight attendant is a dream for many people who are drawn to the skies, eager to explore new destinations every day, and are passionate about providing exceptional customer service.

A flight attendant is a truly rewarding career.

This career path requires a specific set of skills and knowledge that can be acquired through specific education and online courses are a great place to start.

In the following sections, we will explore the essential online flight attendant courses and training programs aspiring flight attendants should 100% undertake to prepare for this exciting and rewarding profession.

Whether you’re just starting out or looking to refine your expertise, this guide aims to provide a comprehensive overview of the educational requirements to help you become a flight attendant.

Recommend Courses for Flight Attendants

Below is are recommended courses you should study to become a flight attendant and will great on your CV when applying for flight attendant positions.

Air Cabin Crew Level 3 Course

Air Cabin Crew Level 3 Course

This course will teach you everything there is to know about becoming a flight attendant.

As part of the Air Cabin Crew Course students will learn about the aviation industry, including key airline types and characteristics, regulatory frameworks, and industry terminology such as the phonetic alphabet.

Students will also gain knowledge on aircraft operations, time zones, and geography relevant to aviation, along with essential skills for teamwork, health and safety, emergency procedures, and customer service, including onboard services and portraying a professional image.


Cabin Crew Customer Service Course

Air Cabin Crew Customer Service Course

As a flight attendant you will be delivering excellent customer service for the airline and your passengers. This cabin crew customer service course is a great way to learn how to provide fast, friendly and effective customer service to air passengers.

In this course students will learn about the history and importance of cabin crew services, focusing on the impact of customer service on the airline industry.

They will develop communication skills, including understanding communication barriers and utilising non-verbal communication techniques with passengers, while also gaining knowledge on handling unsatisfied passengers and maintaining professionalism throughout the flight.


Airline Medical Care Course

Airline Medical Care Course

The Airline Medical Care course is a great way to learn about medical procedures on board an aircraft and is the perfect online flight attendant course aspiring professionals should study.

On this course, aspiring flight attendants will learn about airline health and safety, the roles and responsibilities of cabin crew regarding health and safety regulations and legislations, along with receiving training in aviation medicine (AvMed) and customer service.

Students will also gain knowledge on handling air travel medical emergencies, understanding emergency procedures, effective communication skills, in-flight medical assistance, onboard meal services, dietary requirements, food hygiene standards, and addressing lifestyle considerations such as fear of flying, dealing with jet lag, and managing discomfort onboard.


Airport Operations Course

The airport operations course is a great way for students to learn the procedures and processes of the airport process. From checking in passengers, baggage and airport security this course is a must for all aspiring flight attendants.

During this course students will learn about check-in operations and retail work, along with handling customer complaints, enquiries, and special assistance. They’ll understand customer needs, aviation security management, and the importance of maintaining passenger safety through landside and airside security measures.


CPR Training

Flight attendants are required to be trained in cardiopulmonary resuscitation (CPR) and first aid techniques to handle medical emergencies that may occur during flights. Studying this Online CPR Training Course is a great way to learn cardiopulmonary resuscitation for passengers and colleagues during flights.


Food Hygiene and Safety Course

As a flight attendant you will handle food for passengers and a great way to understand the laws and topics in this sector is by taking a Food Hygiene and Safety Course.

During this course students will learn about the importance of food safety in both industry and on flight settings, including the effects of poor safety on health and the significance for vulnerable groups and individuals with allergies.

Students will also understand cross-contamination and food handling practices, including how to prevent cross-contamination and handle susceptible foods to avoid illness.


Travel and Tourism Level 3 Course

The travel and tourism level 3 course is a great way to learn about the tourism sector as a whole, which provides cabin crew staff with a broader outlook on the industry.

During these Online Travel and Tourism Courses students will learn about various industries relevant to travel and tourism, including the airline industry, travel agents, tour operators, and the accommodation industry, with a focus on understanding the products and services offered by resorts and their significance within the broader travel sector.

These courses, along with any additional requirements set by the airline, can prepare you for a successful career as a flight attendant. It’s essential to research the specific requirements of airlines you’re interested in working for and tailor your training accordingly.



In summary, aspiring flight attendants can significantly benefit from a variety of specialised online courses designed to enhance their skills and knowledge, necessary for a successful career in the aviation industry.

Each of the online cabin crew courses listed above focuses on preparing individuals for the challenges and responsibilities of being a flight attendant, making them invaluable for those looking to enter or excel in this field.